How do I manage workflow?

Suggestion Ox offers several ways to create and manage a workflow for incoming submissions.

When first submitted, all issues appear in your inbox with no set status or assignee, but you can set or change the status of a submission as it moves through your internal process, or assign a specific owner who is responsible for replying or taking action. By creating a workflow, you ensure that none of the ideas, questions or reports that come into your team get dropped and that you already know what is needed.

Set up workflow steps and add/change the status of an issue

Set up assignees or assign an issue to an existing Suggestion Ox manager/administrator

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